job position at ITHAKA

ITHAKA, the non-profit that brought you JSTOR, is hiring a Senior Manager
for Digital Humanities Outreach.  The position is integrated into our
Outreach team (the staff who talk to librarians about ITHAKA services) and
will work very closely with Constellate (constellate.org).  Constellate
helps users across all disciplines learn essential text analysis and data
skills.


Link for info / application:
https://www.ithaka.org/job/4247846005/?gh_jid=4247846005

The Role
ITHAKA is seeking a tech savvy and teamwork-oriented higher education
professional to be our Outreach subject matter expert for ITHAKA’s emerging
technologies that serve digital humanities research and instruction within
academic libraries. ITHAKA’s mission is to expand access to knowledge and
education around the world. Our services—Artstor, JSTOR, Portico, and
Ithaka S+R— enable people everywhere to learn, to grow, and to overcome
historical barriers to education.  ITHAKA Senior Manager for Digital
Humanities & Primary Sources, Outreach role provides an opportunity to have
a transformative impact on the lives of students, teachers,  researchers,
and on the scholarly communications landscape more generally.

Responsibilities
As Senior Manager for Digital Humanities Resources Outreach you will be the
internal and external subject matter expert responsible for achieving
participation goals,helping to drive adoption and usage for new programs
and services in the Digital Humanities,  focusing on text and data
analytics education and support.  You will collaborate internally with
colleagues to contribute to the ongoing development for the products and
services you  support as well as provide training and knowledge sharing for
those products across the ITHAKA Outreach team.

   – Through direct faculty and library outreach, seek opportunities to
   integrate ITHAKA’s emerging technologies and services into digital
   humanities programs (through faculty and library outreach), supporting
   teaching with primary sources, information and data literacy, and text
   analytics.
   – Lead efforts to achieve participation goals for assigned products and
   services through direct customer activities such as: meetings (virtual,
   on-site visits, and industry trade shows) for new or at-risk participating
   institutions; following up on marketing-generated and inbound leads, and
   supporting the broader Outreach team through reviewing opportunities and
   internal training for staff.
   – Act as the subject matter expert for the Outreach team on
   products/services as assigned and how they can be used to support digital
   scholarship and teaching with primary sources.
   – Support introduction of assigned new products and services by
   contributing to beta and trial evaluation programs, collaborating with
   business owners to provide feedback on business models and validating
   end-user workflows.
   – Collaborate with ITHAKA Marketing, Outreach leadership, and business
   owners to determine the most effective value proposition for new products
   and services related to digital humanities; support effective go-to-market
   (GTM) planning, including the creation of materials to support launch.
   – Primary Outreach liaison to the JSTOR Labs team, helping to develop
   and provide feedback for incubated ideas.
   – Develop and maintain a network of relationships with digital
   humanities library staff, teaching faculty, and other key members of the
   academic community to stay abreast of important trends and best practices
   in digital and information literacy.
   – Ability to travel is required for this role, expectations in the
   20-30% range.

Experience and Skills

   – Minimum 5 years of experience in higher education or libraries, either
   at an academic institution or vendor.
   – Demonstrated expertise in digital humanities scholarship and primary
   source research.
   – An advanced degree (MLS, M.A. or PhD in a humanities field) and/or
   professional experience in teaching and research is a plus.
   – Excellent relationship building and communication skills, including
   the ability to effectively demonstrate digital content and platform tools
   via webinar and in person workshops.
   – Ability to work well as a team member; a willingness to actively
   participate in team projects and share ideas.
   – Strong attention to detail and a keen eye for accuracy.
   – Ability to perform with minimal supervision and to prioritize diverse
   work assignments.
   – Committed to our organizational values of belonging, evidence, speed,
   teamwork, and trust
   – Comfortable working with data (via tools such as Tableau) to extract
   learnings, make decisions, and demonstrate evidence.
   – Familiarity working with the standard Microsoft office suite
   (including intermediate Excel skills) and working in a CRM (such as
   Salesforce).

Compensation & Benefits

At ITHAKA we believe in openness and equity. Part of living those values is
our commitment to clarity about salary ranges, so candidates know what to
expect. The starting salary for this position ranges from $86,184 to
$107,730 per year. Starting pay may vary with job-related knowledge,
skills, and experience. Our total compensation package for
benefits-eligible employees includes employer-paid medical, dental, and
vision plans, an employer-paid 10% retirement contribution, paid parental
and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12
sick days, gym reimbursement, and more.